Online Complaint Registration

Dear Sir / Madam,\r\n\r\nPlease register your complaint here. Kindly give complete information as required. Based on your submission - our Customer Care Team will contact you via Email.\r\n\r\nIn case of non - reply please send escalation email to ops@toshiautomatic.com with your Complaint Ticket ID\r\n\r\n \r\n\r\nKindly click on Submit button only once.

Select Value\r\n Select an Option\r\n Complaint / Service Call\r\n Job Card\r\n New Installation\r\n AMC\r\n Daily Sales Report\r\n Expenses\r\n Team Messages\r\n Daily Training Report\r\n \r\n\r\n \r\n \r\n \r\n \r\n Select Value\r\n Select an Option\r\n 16-17\r\n 11-12\r\n 12-13\r\n 13-14\r\n 14-15\r\n 15-16\r\n 17-18\r\n \r\n\r\n \r\n \r\n \r\n \r\n Select Value\r\n Select an Option\r\n TASPL - UP\r\n TASPL - Tamilnadu\r\n TASPL - Telangana\r\n NAPL - UP\r\n Others - Direct Import\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n Priority* \r\n \r\n Select Value\r\n Select an Option\r\n Low\r\n Normal\r\n High\r\n Urgent\r\n \r\n\r\n \r\n \r\n Contact Person for Complaint* \r\n \r\n \r\n Company Name* \r\n \r\n \r\n Complaint Location / address with Pin Code* \r\n \r\n \r\n City* \r\n \r\n \r\n Mobile / Phone No* \r\n \r\n \r\n Primary Email* \r\n \r\n \r\n Product for which complaint is made* \r\n \r\n \r\n Details of complaint* \r\n \r\n \r\n Is it Toshi Product* \r\n \r\n Select Value\r\n Select an Option\r\n Yes\r\n No\r\n Not Sure\r\n \r\n\r\n \r\n \r\n Is Product under Warranty* \r\n \r\n Select Value\r\n Select an Option\r\n Yes\r\n No\r\n Not Sure\r\n \r\n\r\n \r\n \r\n \r\n Upload Product Photo / Bill or other document *\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n Upload Product Photo / Bill or other document \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n window.onload = function() { var N=navigator.appName, ua=navigator.userAgent, tem;var M=ua.match(/(opera|chrome|safari|firefox|msie)\\/?\\s*(\\.?\\d (\\.\\d )*)/i);if(M && (tem= ua.match(/version\\/([\\.\\d] )/i))!= null) M[2]= tem[1];M=M? [M[1], M[2]]: [N, navigator.appVersion, "-?"];var browserName = M[0];var form = document.getElementById("__vtigerWebForm"), inputs = form.elements; form.onsubmit = function() { document.getElementById("vtigerFormSubmitBtn").disabled=true;var required = [], att, val; var startDate;var endDate;for (var i = 0; i < inputs.length; i ) { att = inputs[i].getAttribute("required"); val = inputs[i].value; type = inputs[i].type; if(inputs[i].name == "birthday"){birthdayDate = new Date(inputs[i].value);todayDate = new Date();todayDate.setHours(0,0,0,0);birthdayDate.setHours(0,0,0,0);if(birthdayDate >= todayDate){alert("Date of Birth should be less than Today's Date.");document.getElementById("vtigerFormSubmitBtn").disabled=false;return false;}}if(inputs[i].name=="support_start_date"){startDate = inputs[i].value;}if(inputs[i].name=="support_end_date"){endDate = inputs[i].value;}if(type == "email") {if(val != "") {var elemLabel = inputs[i].getAttribute("label");var emailFilter = /^[_/a-zA-Z0-9] ([!"#$%&()* ,./:;?\\^_`{|}~-]?[a-zA-Z0-9/_/-])*@[a-zA-Z0-9] ([\\_\\-\\.]?[a-zA-Z0-9] )*\\.([\\-\\_]?[a-zA-Z0-9]) (\\.?[a-zA-Z0-9] )?$/;var illegalChars= /[\\(\\)\\\\,\\;\\:\\"\\[\\]]/ ;if (!emailFilter.test(val)) {alert("For " elemLabel " field please enter valid email address"); document.getElementById("vtigerFormSubmitBtn").disabled=false; return false;} else if (val.match(illegalChars)) {alert(elemLabel " field contains illegal characters"); document.getElementById("vtigerFormSubmitBtn").disabled=false; return false;}}}if(startDate && typeof startDate !== "undefined"){if(endDate && typeof endDate !== "undefined"){startDate = new Date(startDate);endDate = new Date(endDate);if(endDate < startDate){alert("Support End Date should be greater than or equal to Support Start Date");document.getElementById("vtigerFormSubmitBtn").disabled = false;return false;}}}if (att != null) { if (val.replace(/^\\s |\\s $/g, "") == "") { required.push(inputs[i].getAttribute("label")); } } } if (required.length > 0) { alert("The following fields are required: " required.join()); document.getElementById("vtigerFormSubmitBtn").disabled=false;return false; } var numberTypeInputs = document.querySelectorAll("input[type=number]");for (var i = 0; i < numberTypeInputs.length; i ) { val = numberTypeInputs[i].value;var elemLabel = numberTypeInputs[i].getAttribute("label");var elemDataType = numberTypeInputs[i].getAttribute("datatype");if(val != "") {if(elemDataType == "double") {var numRegex = /^[ -]?\\d (\\.\\d )?$/;}else{var numRegex = /^[ -]?\\d $/;}if (!numRegex.test(val)) {alert("For " elemLabel " field please enter valid number"); document.getElementById("vtigerFormSubmitBtn").disabled=false; return false;}}}var dateTypeInputs = document.querySelectorAll("input[type=date]");for (var i = 0; i < dateTypeInputs.length; i ) {dateVal = dateTypeInputs[i].value;var elemLabel = dateTypeInputs[i].getAttribute("label");if(dateVal != "") {var dateRegex = /^[1-9][0-9]{3}-(0[1-9]|1[0-2]|[1-9]{1})-(0[1-9]|[1-2][0-9]|3[0-1]|[1-9]{1})$/;if(!dateRegex.test(dateVal)) {alert("For " elemLabel " field please enter valid date in required format"); document.getElementById("vtigerFormSubmitBtn").disabled=false; return false;}}}var inputElems = document.getElementsByTagName("input");var totalFileSize = 0;for(var i = 0; i < inputElems.length; i ) {if(inputElems[i].type.toLowerCase() === "file") {var file = inputElems[i].files[0];if(typeof file !== "undefined") {var totalFileSize = totalFileSize file.size;}}}if(totalFileSize > 52428800) {alert("Maximum allowed file size including all files is 50MB.");document.getElementById("vtigerFormSubmitBtn").disabled=false;return false;}var inputElem = document.querySelectorAll("input[type=file]");var fileSize = 0;for(var i = 0; i < inputElem.length; i ) {if(inputElem[i].type.toLowerCase() === "file") {if(inputElem[i].hasAttribute("selectedTypeImage")) {var imageFile = inputElem[i].files[0];var fileSize = imageFile.size;}}if(fileSize > 5242880) {alert("Maximum allowed image size is 5MB.");document.getElementById("vtigerFormSubmitBtn").disabled=false;return false;}}document.getElementById("vtigerFormSubmitBtn").disabled = true;var recaptchaValidationValue = document.getElementById("recaptcha_validation_value").value;if(recaptchaValidationValue != true) {var recaptchaResponse = document.getElementsByName("g-recaptcha-response")[0].value;var validationUrl = document.getElementById("captchaUrl").value "?recaptcha_response=" recaptchaResponse "&current_url=" window.location.href "&callback=captchaCallback";jsonp.fetch(validationUrl);return false;}};};var jsonp = {callbackCounter : 0,fetch : function(url) {url = url "&callId=" this.callbackCounter;var scriptTag = document.createElement("SCRIPT");scriptTag.src = url;scriptTag.async = true;scriptTag.id = "captchaCallback_" this.callbackCounter;scriptTag.type = "text/javascript";document.getElementsByTagName("HEAD")[0].appendChild(scriptTag);this.callbackCounter ;}};function captchaCallback(data) {if(data.result.success == true) {document.getElementById("recaptcha_validation_value").value = true;var form = document.getElementById("__vtigerWebForm");form.submit();} else {document.getElementById("vtigerFormSubmitBtn").disabled = false;grecaptcha.reset();alert("Captcha not verified. Please verify captcha.");}var element = document.getElementById("captchaCallback_" data.result.callId);element.parentNode.removeChild(element);}

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